User Access Manager Help >> Operation Guide >> User Management >> Deliver Message >>Client Message

Client Message

Perform this task to deliver messages to the iNode clients.

Functions

• Add/Modify Message for New Client

  Operation Procedure

  1. Click the User tab. From the navigation tree, select Access User > Deliver Message. Click Client Message.
  2. Click and select Message for New Client, or click the Modify iconfor a message.
  3. Configure the following parameters:
     • Message Name: Name of the message.
     • Template: Options are Account Balance Notification, Overdue Payment Notification, Account Expiration Notification,Password Expiration Notification, Advertising, and Custom. The Account Balance Notification and Overdue Payment Notification templates appear only when the CAMS component is deployed.
     • Title: Title of the message.
     • Delivery Content: Information the message contains. It can include the following strings: ${invalidTime}, ${expiredTime}, ${deployUrlCustom}, ${balance}, and ${cycleInfo}. The ${invalidTime} string represents the time the account expires. The ${expiredTime} string represents the time the password expires. The ${deployUrlCustom} string represents the content of the delivery URL for a custom message, or represents the URL that is configured to automatically run on the client. If no URL is configured, the string is empty. The ${balance} and ${cycleInfo} strings appear only when the CAMS component is deployed.
     • Validity Time: Time when the message takes effect.
     • End time: Time when the message expires.
     • Message Type: Indicates the importance of the message. Options are Reminder, Notice, and Warning. This field appears only when the template is Custom.
     • Delivery URL/Delivery URL Description: With both parameters configured, the iNode client displays the URL description, and you can click it to open the URL. These fields appear only when the template is Custom.
     • Message Delivery Threshold: This field appears only when the template is Account Balance Notification or Account Expiration Notification or Password Expiration Notification. For an Account Balance Notification, the threshold specifies the minimum account balance. When the account balance is smaller than or equal to the threshold, UAM delivers a message to the endpoint user. For an Account Expiration Notification, the threshold specifies the days when the endpoint user starts to receive the message before the access account expires. For an Password Expiration Notification, UAM sends password expiration notifications to endpoint users n days before the password expires. The value of n is set in the Delivery Threshold (Days) parameter.
     • Display Duration (Seconds): Time duration in which the message is displayed on the iNode client, in seconds.
     • Delivery Period: Options are One Time and Periodic. One Time indicates that the message is delivered for one time only. Periodic indicates that the message is delivered at regular intervals.
     • Delivery Frequency: Frequency at which a message is delivered. When the Delivery Period field is One Time, you can select Immediately, Next Logon, or Scheduled Time for this field. When the Delivery Period field is Periodic, you can select Each Logon, Online Duration, or Scheduled Time for this field. Immediately indicates that the message is immediately delivered only to the currently online users. The validity and end time settings of the policy do not take effect on this option. Next Logon indicates that the message is delivered next time each user goes online, but is not delivered to currently online users. For Scheduled Time, see the description for Run Time. Each Logon indicates that the message is delivered each time the user goes online. Online Duration indicates that the message is delivered to the online user at the interval specified by the Delivery Interval parameter.
     • Delivery Interval: The online user receives the message at each delivery interval. This field appears only when the Delivery Frequency field is Online Duration.
     • Period Type: Options are Day, Week, Month, and Year. This field appears only when the Delivery Frequency field is Scheduled Time.
     • Run Time: This field appears only when the Delivery Frequency field is Scheduled Time. If the Delivery Period field is One Time, this parameter specifies the time point at which the message is delivered. If the Delivery Period field is Periodic, this parameter specifies the interval at which the message is delivered.
     • Run Type: This field appears only when the template is Advertising and the EAD component is deployed. This parameter indicates whether the message is delivered before or after the EAD security check. Options are Before Security Check and After Security Check. Before Security Check indicates that the advertising message is delivered when the user passes identity authentication. After Security Check indicates that the advertising message is delivered when the user passes EAD security check.
     • Automatically Run: This field appears only when the template is Advertising. Options are URL and Command. If the EAD component is deployed, value for this field is determined by the Run Type field.
     • URL: URL that is automatically opened in the browser. This field appears only when the template is Advertising.
     • Command: Command that can be recognized and run on the operating system. This field appears only when the template is Advertising.
     • Popup Window Size: Size of the message box that displays on the iNode client. This field appears only when the template is Advertising.
  4. Select users or groups to receive the message. Options are Users, User Groups, and All Users. When you select the Users option, you can configure at most 1000 users.
  5. Click OK.
• Add/Modify Message Compatible with Old Client

  Operation Procedure

  1. Click the User tab. From the navigation tree, select Access User > Deliver Message. Click Client Message.
  2. Click Add and select Message Compatible with Old Client, or click the Modify iconfor a message.
  3. Configure the following parameters:
     • Message Name: Name of the message.
     • Template: Options are Account Balance Notification, Overdue Payment Notification, Account Expiration Notification, Advertising, and Custom. The Account Balance Notification and Overdue Payment Notification templates appear only when the CAMS component is deployed.
     • Title: Title of the message.
     • Delivery Content: Information the message contains. This field is editable only when the template is Account Expiration Notification or Custom. For an Account Expiration Notification message, the content can include the ${invalidTime} string that represents the time the account expires.
     • Validity Time: Time when the message takes effect. This field cannot be configured for the message compatible with old clients.
     • End time: Time when the message expires. The expired messaged will be deleted by UAM automatically.
     • Display Type: Specifies the mode that the warning message is displayed.Select whether to display the message on the client as a pop-upmessage or a bubble message. A bubble message will disappear automaticallyshortly after being pushed to the client. A pop-up message must be manuallyclosed by the client user. The two options are the same in iNode clients ofrecent versions.
     • Delivery URL/Delivery URL Description: With both parameters configured, the iNode client displays the URL description, and you can click it to open the URL. These fields appear only when the template is Custom.
     • Message Delivery Threshold: This field appears only when the template is Account Expiration Notification. The threshold specifies the days when the endpoint user starts to receive the message before the access account expires.
     • Delivery Period: Options are One Time and Periodic. One Time indicates that the message is delivered for one time only. Periodic indicates that the message is delivered at regular intervals.
     • Delivery Frequency:Frequency at which a message is delivered. When the Delivery Period field is One Time, you can select Next Logon for this field. When the Delivery Period field is Periodic, you can select Each Logon or Online Duration for this field. Next Logon indicates that the message is delivered next time each user goes online, but is not delivered to currently online users. Each Logon indicates that the message is delivered each time the user goes online. Online Duration indicates that the message is delivered to the online user at the interval specified by the Delivery Interval parameter.
     • Delivery Interval: The online user receives the message at each delivery interval. This field appears only when the Delivery Frequency field is Online Duration.
     • Run Time: This field appears only when the Delivery Frequency field is Scheduled Time. If the Delivery Period field is One Time, this parameter specifies the time point at which the message is delivered. If the Delivery Period field is Periodic, this parameter specifies the interval at which the message is delivered.
     • Run Type: This field appears only when the template is Advertising and the EAD component is deployed. This parameter indicates whether the message is delivered before or after the EAD security check. Options are Before Security Check and After Security Check. Before Security Check indicates that the advertising message is delivered when the user passes identity authentication. After Security Check indicates that the advertising message is delivered when the user passes EAD security check.
     • Automatically Run: This field appears only when the template is Advertising. Options are URL and Command. If the EAD component is deployed, value for this field is determined by the Run Type field.
     • URL: URL that is automatically opened in the browser. This field appears only when the template is Advertising.
     • Command: Command that can be recognized and run on the operating system. This field appears only when the template is Advertising.
  4. Select users or groups to receive the message. Options are Users, User Groups, and All Users. When you select the Users option, you can configure at most 1000 users. When the template is Account Balance Notification, Overdue Payment Notification, Account Expiration Notification, or Advertising, only the All Users option is available. When the template is Custom and the Delivery Period is One Time, Users and User Groups options are available. When the template is Custom and the Delivery Period is Periodic, only the Users option is available.
  5. Click OK.
• Delete Messages

  Operation Procedure

  1. Click the User tab. From the navigation tree, select Access User > Deliver Message. Click Client Message.
  2. Click the Delete icon for a message. A confirmation dialog box appears. Click OK.

Precautions

• Expired messages will be deleted from the system.
• You can configure up to 32 messages.
• Only users in Normal or Suspended state can receive messages.
• The system automatically filters users based on the selected message template. When Account Balance Information is selected, the system filters out guests and ordinary user accounts. When Overdue Payment Information is selected, the system filters out guests and prepaid user accounts.
• Messages are sent to clients according to the client version. The client earlier than iNode PC 7.0 (E0202) receives only messages that are compatible with old versions of clients. The iNode PC 7.0 (E0202) client or a higher version receives messages of both types. The iNode MC (iNode 7.0.22 for ios or iNode 7.0.22 for Android) client or a higher version receives only messages for new versions of clients.
• Message delivery applies only to non-roaming online users directly authenticated by home UAM.
• To deliver messages to the clients, make sure the policy server is started.
• To add a message to be delivered to a Linux or MAC OS client, click Add and select Message Compatible with Old Client from the list.