User Access Manager Help >> Operation Guide >> Access User >> Batch Operations >> Query and Maintain Accounts in Batches

Query and Maintain Accounts in Batches

This function allows you to process account related information in batches, including modifying access accounts, cancelling access accounts, applying for services, cancelling services, and blocking access accounts, batch payment, time compensation,approving trial accounts, temporarily canceling access users, restoring temporarily cancelled access users, applying for trial service, and canceling trial service.

Operation Procedure

  1. Click the User tab, select Access User > Batch Operations from the navigation tree to enter the Batch Operations page, select Query and Maintain Accounts in Batches, and then click Next to enter the Query and Maintain Accounts in Batches page. Type the query conditions and click Preview. The matched access accounts will be displayed in the access user list. To restore the default query conditions and query accounts information by the default query conditions, click the Reset button.
  2. Or, click the User tab, select Access User > All Access User s from the navigation tree to enter the page displaying all access users. Type the query conditions and click Query. The matched access accounts will be displayed in the access user list. To restore the default query conditions and query accounts information by the default query conditions, click the Reset button.
  3. After the matched access accounts are displayed in the list, you can perform the following configurations on different pages:
    Modify Account: Click the Modify Account button to enter the account information modification page. Modify the parameters as needed and then click OK. The operation result page will be displayed.
    Cancel Account: Click the Cancel Account button and the operation result page will be displayed.
    Apply for Service: Click the Apply for Service button to enter the service list page. Select the service(s) to apply for and then click OK. The operation result page will be displayed.
    Cancel Service: In the Query Access User area, select the service to be cancelled from the Service Name drop-down list and click Query or Preview . All accounts that use the service will be displayed in the access user list. Click the Cancel Service button. The operation result page will be displayed.
    Add to Denylist: Click the Add to Denylist button. The operation result page will be displayed.
    Batch Pay: Click the Batch Pay button to enter the payment page. Type the fee and click OK. The result page appears.
    Change Type: Click the Change Type button and then the account type is changed. The result page appears.
    Compensate: Click the Compensate button to enter the perform the time compensation operation. The result page appears.
    Approve Trial Account: Click the Approve Trial button. On the confirmation dialog box that appears, click OK. The result page appears. On the Query and Maintain Accounts in Batches page, this function is available only when you select Trial from the Account State list.
    Temporarily Cancel Trial Users: Click the Temp Cancel button. On the confirmation dialog box that appears, click OK. The result page appears. On the Query and Maintain Accounts in Batches page, this function is available only when you select Normal from the Account State list.
    Restore Temporarily Cancelled Users: Click the Undo Temp Cancel button. On the confirmation dialog box that appears, click OK. The result page appears. On the Query and Maintain Accounts in Batches page, this function is available only when you select Temporarily Cancelled from the Account State list.
    Assign Trial Service: This function allows you to apply for a trial service to replace the current service when the current service expires. Select a service from the Service Name list, and click Assign Trialservice to enter the service list page. Select the service that is to be replaced by the trial service, and click OK. The result page appears. This function is available only when you select a service that uses a period-type accounting policy from the Service Name list.
    Cancel Trial Service: This function allows you to cancel a trial service that is associated with the current service. Select a service from the Service Name list, and click Cancel Trialservice to enter the service list page. Select the service to replace the current service, and click OK. The result page appears. This function is available only when you select a service that uses a period-type accounting policy from the Service Name list.
  4. On the operation result page, you can view the operation results, and download the temporary log file by clicking the Download button.

Precautions

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