Time Compensation
For an account that uses a service regularly charged for a fixed fee (such as a monthly charged service), the system provides the time compensation feature to protect user interests. This feature postpones the ending time of the billing term (in days) to compensate users for service interruptions caused by various reasons. The postponement will lead to change of the billing term and the change is irreversible.
Operation Procedure
- Select the User tab and then select Access User > All Access Users from the navigation tree to enter the access user list page.
- Click an account link to enter the access account information page and then click the Compensate link under Accounting Actions at the right side.
- After inputting the number of days for compensation as prompted, click OK.
Precautions
- The number of days for compensation must be in the range of 1 to 3650.
- Time compensation operation is irreversible. Please use it with caution.
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