Real-Time Alarms
This feature displays the latest 50 unrecovered alarms of the warning level and higher levels in real time.
Operation Procedure
- Click the Alarm tab to enter the Real-Time Alarms page.
- The Real-Time Alarms page provides the following operations:
- Select the alarms to be recovered, acknowledged, or deleted, and click Recover, Acknowledge, or Delete to recover, acknowledge, or delete the alarms.
- Select the alarms to be distributed, and click Distribute to distribute the alarms to ITSM. ITSM will create the corresponding alarm processing flows for you to track the alarm processing status. The distribution function is available only when ITSM is installed.
- Select a display type from the Display list to display realtime alarms or root alarms.
- Select an item from the Refresh Interval drop-down list to set the interval at which the real-time alarms list is refreshed.
- Click a link in Alarm Source to enter the Device Details page.
- Click the View details icon
next to a link in the Description column to display the alarm reason and incidence analysis report. Click the link in the Description column of an alarm to enter the Alarm Details page.
Precautions
- The device name and device IP in grey indicate that the alarm is generated by The System server or an unmanaged device.
- You can view alarms of devices to which you have management access. You can recover/delete alarms of devices to which you have write access.
- When you query alarms by alarm level and select an alarm level, alarms of the selected alarm level are queried.
- For an APM-monitored application that resides on a device not managed by the system, you cannot filter out the alarms generated for it by using the device IP filter.