Platform Help >> Resource and Device Management >> Device Management >> Customize Monitor Service

Customize Monitor Service

This function helps you customize the services to be monitored. By default, the following services are monitored: Telnet, FTP, SMTP, DNS, HTTP, and TFTP. Besides, the administrator can customize another up to five services.

Operation Procedure

1. Click the Resource tab and select View Management > Device View from the navigation tree to enter the device list page.
2. Click a link in the Device Label column for a device to enter the page showing the details of the device
3. Click Customize in the Monitoring Information list.
4. On the Device Service Monitoring page, select the services to be monitored.
5. Click OK.

Precautions

• By default, the system does not monitor any services.
• Currently, there is no reliable method to check the status of a UDP port. The system checks the UDP port status through the following methods:
1. The system reads the udpTable in the RFC1213-MIB. The table lists the information of all the UDP ports currently listened by the managed device.
2. If the system cannot access the device through SNMP, it sends a UDP probe packet to the specified port of the device. If the port is closed, the device sends back an ICMP port unreachable response (most devices and operating systems do this), which helps the system identify whether the specified port is closed.
• The UDP port status check performed by the system is unreliable under the following two situations:
1. The device does not support udpTable in the RFC1213-MIB.
2. The device or the operating system directly discards the UDP probe packet after receiving it, without sending an ICMP port unreachable response to the system.

Related Topics

• Configure Device Parameters
• Query Device Info