Pay
Users must pay for their bills to use network services normally. The payment rules are as follows:
- Prepaid account: Must pay for services to use in advance. The amount to be paid includes the fixed fee and/or network service usage fee. If the balance of a prepaid account is 0 or not enough for paying the fixed fee, the user cannot use network services.
- Ordinary account: Pay for used services. An ordinary account user can use network resources before making a payment.
The payment page provides information about the account, account type, user name, payment date, prepayment, total fee, paid fee, payment type, and operator. The prepayment and total fee information apply to only ordinary accounts. For a prepaid account, the page will also provide the current balance; for an ordinary account, the page will also display bill-related information if the bill is in outstanding state.
Operation Procedure
- Select the User tab, and then select Access User > Charging and Billing from the navigation tree.
- Enter the payment page.
Method 1: Click the
icon in the Pay column of an account.
Method 2: Click an account link to enter the access account details page, and then under Accounting Actions at the right side, click the Pay link.
- Enter the paid fee, select the charge type and payment type, and enter the remarks. If you enter a negative value in the Paid Fee field, you must select Prepayment Refund as the payment type. If you enter a non-negative value, you can select the other options as the payment type. If you click Pay & Print, the up-to-date bill information will be displayed. You can click the Print link to print a copy of the bill information.
Precautions
- For payment convenience, you can charge a user only the integral part of the amount due. The rest will be carried over to the next billing term. If the balance of a user is greater than 0, you can enter a negative number. However, the balance after the payment must be positive or zero. Normally, the payment can be in the range from 0 to 10000000 for a prepaid account and from Total Fee to 10000000 for an ordinary account. For both prepaid and ordinary accounts, the balance cannot be greater than 200000000.
- If you select a user-defined one-time charge type, the paid amount will not go to the balance, and the CAMS will generate a one-time charge payment record.
- You cannot use batch payment to pay one-time charges.
- In a batch pay, the payment amount is not checked; for a prepaid account or ordinary account, the payment amount ranges from 0 to 10000000, when the payment type is Prepayment Refund the payment amount ranges from -10000000 to 0.
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