Asset Hardware Change
This function helps quickly query asset hardware changes. You can perform basic query or advanced query. You can query only the asset hardware changes that you have the right to manage and view.
In the asset change list, click the link of an asset number to enter the Details page. This page provides an Action menu for desktop asset management. This menu helps you view software deploy tasks and historical information. For details, see Action Menu for an Asset.
In the asset change list, click the Details link, and the details of each change are displayed.
A hardware change is recorded if any change in the following occurs:
BIOS caption, vendor, release date and version
Mainboard vendor and model
Total memory
CPU model serial number and name
Device instance path of an NIC
Interface type and device instance path of a hard disk drive
Device instance path of a DVD/CD-ROM drive
Monitor vendor and model
Functions
Parameters
- Reinstall OS: After a user re-installs the operating system, when the user re-registers the asset through the iNode client, the iNode client re-collects information of all assets and then reports the information to DAM. DAM records such asset changes as Reinstall OS.
- Common Update: When a user changes assets normally, for example, add a memory bar and install/uninstall software, the iNode client collects and then reports to DAM only the information of the changed assets. DAM records such asset changes as Common Update.
- Other Update: The iNode client saves the current asset information in a file locally. If the file is corrupted and hardware changes, for example, you delete the file and add a memory module after uninstalling the iNode client, the newly installed iNode client will collect and report to DAM the information of all assets. DAM records such asset changes as Other Update.
Precautions
- An asset can have multiple change histories.
- If a monitored CPU or DVD/CD-ROM is replaced with a new unit of the same brand and model, or if a monitored memory is replaced with a same-sized one, the replacement event will not be logged.
- Disabling some hardware (for example the optical disk drive) may be regarded as removing the hardware physically on operating systems such as Windows XP and Windows 2000. This is because hardware asset changes are obtained through the Windows API, which varies by operating system.
- The floppy disk hardware change is not detected.
- The DAM ignores a memory change less than 64M.
Related Topics